Shipping
Enjoy free standard shipping across Canada on orders of $300 or more, before taxes. Shipping within Canada is always duty-free!
For orders under $300 and/or orders shipped to the USA, select your preferred shipping method at checkout. Shipping costs will be calculated then.
All orders are processed Monday through Friday, excluding holidays. Please allow up to 2 business days for orders to ship. Standard shipping within Canada typically takes 7-10 days. You will receive an email notifying you when your order is on its way!
Please note that shipping times are an estimate only. If a shipment is unable to be delivered due to an incorrect or incomplete address, any additional shipping time or fees will be at the customers’ expense.
Orders shipped within Canada are subject to sales tax of their shipping province. Orders shipped to the USA are subject to duties and taxes assessed by customs and are the responsibility of the customer.
If there is any issue with receiving your package, please contact us.
Returns & Refunds
Not totally obsessed with the fit, style or colour? No problem! You can return full priced items for a refund within 30 days of the order date. To request a return, contact us here or email us at [email protected].
All returned items need to be in the same condition which you received them in. Products must be unworn, unwashed, undamaged and unused with their House of Liberty original tags attached along with any other related accessories.
If the above conditions are not met, a return cannot be accepted. The product(s) will be returned back to you at your own expense and won’t be refunded.
Please note we currently don’t offer exchanges. If you’d like to get your hands on a different size, style or colour, we suggest you create a new order and request a return for your previous item(s).
Once the product is received at our warehouse, returns are processed within 10 business days and a refund will be granted on the purchaser’s original method of payment within 5-7 business days. Any return cost will be deducted from your final refund.